Contact Us
Questions about a product, a custom patch order, or a professional account? We answer every message.
Customer Service
Best for order status, shipping questions, returns, and product availability.
Phone: 1.866.880.3359
Email: sales@tacticalinnovations.ca
Hours: Monday–Friday, 9:00 AM – 5:00 PM Mountain Time
Agency & Dealer Accounts
Law enforcement, military, or emergency-services purchasing? We offer tiered pricing, priority fulfilment, and dedicated account support.
Email sales@tacticalinnovations.ca with your agency name and purchaser contact.
Custom Patches & Insignia
Unit patches, commemorative pieces, morale designs — embroidered, PVC, or hook-and-loop.
Email your concept, artwork, or reference images to sales@tacticalinnovations.ca. Quotes are typically returned within one business day.
Mailing Address
Tactical Innovations Canada
128-918 16th Ave NW, Calgary, Alberta, Canada T2M 0K3
Walk-ins are by appointment only. Please email or call before visiting.
Response times
- Email — within one business day
- Phone — during business hours; voicemail returned same day
- Custom patch quotes — within one business day of receiving artwork